Privacy Policy

Effective Date: 07/06/2025

Last Updated: 07/06/2025

1. Introduction

Welcome to Tech14 Ltd ("we", "us", "our"). We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tech14.co.uk or interact with us in the course of business.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions, please contact us at:

Email: info@tech14.co.uk

Contact Number: 

Registered Office: 124 City Road, London, EC1V 2NX

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information you give us:

• Name
• Company name
• Business email address
• Telephone number
• Enquiries or messages you submit through our contact forms
• Any correspondence or agreements between us

b) Information we collect automatically:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referral sources (e.g. how you reached our website)
• We use cookies and similar tracking technologies (see Section 9).

3. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotations
• Process and manage B2B transactions
• Improve website performance and user experience
• Prevent fraud and ensure website security
• Comply with legal obligations
• Carry out marketing or business development communications (only with your consent or where legitimate interest applies)

4. Legal Basis for Processing

We rely on the following lawful bases:

• Contractual necessity – for fulfilling a contract or taking steps before entering one
• Legitimate interests – for business operations and marketing where your rights do not override our interests
• Legal obligation – where required by law
• Consent – when you opt in to receive marketing communications

5. How We Share Your Data

We do not sell your data. We may share your data with:

• Third-party service providers (e.g. hosting providers, CRM systems, cloud storage)
• Logistics and payment partners (for fulfilling orders or invoices)
• Professional advisors (e.g. accountants or legal advisors)
• Government agencies or law enforcement if legally required
• All third parties are subject to confidentiality and security obligations.

6. International Transfers

If we transfer your data outside the UK (e.g. for cloud storage or communications), we ensure appropriate safeguards are in place under UK GDPR (such as Standard Contractual Clauses or adequacy decisions).

7. How Long We Keep Your Data

We retain personal data only as long as necessary:

• To fulfil the purposes outlined in this poli
• To comply with legal, tax or regulatory requirements
• For ongoing business relationships (typically 6 years for transaction records)

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Object to processing based on legitimate interest
• Restrict processing
• Data portability (receive data in a structured format)
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO (www.ico.org.uk)

To exercise these rights, contact us at: info@tech14.co.uk

9. Cookies

Our website uses cookies to enhance your experience. These may include:

• Necessary cookies (for basic site functionality)
• Analytics cookies (e.g. Google Analytics)
• Marketing or social media cookies (if applicable)

By using our site, you consent to our use of cookies. You can manage preferences via your browser settings.

10. Security

We use reasonable security measures (such as SSL, secure servers, password protection, and access control) to protect your data from loss, misuse, or unauthorised access. However, no method of transmission is 100% secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted here with an updated effective date. We encourage you to review it periodically.

13. Contact Us

For any questions about this Privacy Policy or how we use your data, contact:

Email: info@tech14.co.uk

Company: Tech14 Ltd

Registered Address: 124 City Road, London, EC1V 2NX